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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Olivia Waters

July 24, 2026

5  out of  5
rating by Olivia Waters
"I was in need of Auto Insurance and I got recommended State Farm. I called and spoke to Matt and he has been beyond helpful and straightforward. I definitely recommend this service. I’m satisfied."
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Aleta McCoy

July 23, 2026

5  out of  5
rating by Aleta McCoy
"Amazing team, explained everything in detail, lowered our rates with more coverage than our previous insurance."
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Matt

July 23, 2026

5  out of  5
rating by Matt
"Matt has a great staff that are eager to help. I have Homeowners, Auto, and Life Insurance with this office and have been very happy."
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Shelby Hewitt

July 22, 2026

5  out of  5
rating by Shelby Hewitt
"Very helpful"
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Dan Wytko

July 21, 2026

5  out of  5
rating by Dan Wytko
"Matt and his team have been top notch since we started working with him. He’s been helpful anytime we’ve needed him. Even during claims, he’s taken the lead and made sure we were taken care of. Thanks Matt!"
We responded:
"Thank you, Dan, for sharing your experience. It's great to hear that Matt and the team have been able to provide the support you needed, especially during claims. Your feedback is truly appreciated, and we're glad to know that you feel well taken care of."
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Denny Regan

July 1, 2026

5  out of  5
rating by Denny Regan
"Matt and his team are customer focused, very responsive and always willing to help. I always feel like they have our needs and best interests in mind. Highly recommend Matt!!"
We responded:
"Thank you, Denny, for sharing your positive experience. It's wonderful to hear that you feel supported and valued by Matt and the team. Your recommendation means a lot, and we're grateful for your trust in us."
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tarek elshaarawy

June 30, 2026

5  out of  5
rating by tarek elshaarawy
"I have been with Matt since 2007. Every time we had any issues it was taken care of quickly and efficiently. I would never go anywhere else."
We responded:
"Thank you, Tarek, for sharing your experience and for being with us since 2007. It's wonderful to hear that any issues have been resolved quickly and efficiently. Your trust and loyalty mean a lot, and we're committed to continuing to provide you with excellent service."
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nick stiver

May 7, 2026

5  out of  5
rating by nick stiver
"The Gorham team was beyond helpful in navigating through everything! Would highly recommend to anyone!!"
We responded:
"Thank you, Nick, for sharing your experience with the Gorham team! It's wonderful to hear that our team was able to assist you effectively. Your recommendation means a lot to us, and we're glad we could help you navigate everything smoothly."
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Dylan Jergens

May 7, 2026

5  out of  5
rating by Dylan Jergens
"Matt was beyond helpful and makes sure we’re taken care of. Highly recommend!"
We responded:
"Thank you, Dylan, for sharing your experience. It's wonderful to hear that Matt was able to assist you effectively and ensure you felt well taken care of. Your recommendation means a lot to us, and we're grateful for your support."
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Andrew Blamer

March 2, 2026

5  out of  5
rating by Andrew Blamer
"Used the Gorhams for life insurance, nothing but good vibes from them! And they continually reach out to ask if there's anything else we need as circumstances change, can't recommend enough!"
We responded:
"Thank you, Andrew, for sharing your positive experience with us! It's wonderful to hear that you felt supported and valued through our services. We strive to maintain strong communication and ensure our clients' needs are met as life evolves. Your recommendation means a lot to us, and we're grateful for your trust in our agency."
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Holly Stauffer

January 19, 2026

2  out of  5
rating by Holly Stauffer
"I have been a SF customer for over 20 years. Home and cars. Randy Gorham was my agent then Matt. My home owners almost doubled this year and my auto also increased. I found insurance with another carrier and when I called to let them know I was leaving after 24 years they said "ok, thanks bye" I wasn't even worth asking if there was anything they could do to keep my business. There is no loyalty in these businesses anymore. I was loyal but State Farm couldn't have cared less."
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Alexander Rueff

January 13, 2026

5  out of  5
rating by Alexander Rueff
"Great office staff with great knowledge and a heart for people. Great rates for my car and renters insurance"
We responded:
"Thank you, Alexander, for sharing your positive experience with us. We're delighted to hear that our office staff's knowledge and dedication made a difference for you. It's wonderful to know that you're satisfied with the rates for your car and renters insurance. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Matthew Lafler

January 13, 2026

5  out of  5
rating by Matthew Lafler
"The most caring insurance office I have ever dealt with. They truly go above and beyond for their customers."
We responded:
"Thank you, Matthew, for sharing your experience with us. It's wonderful to hear that you feel our team goes above and beyond. We are committed to providing caring and attentive service, and your feedback means a lot to us. Your satisfaction is our priority, and we're grateful for your support."
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Trace Puckett

January 13, 2026

5  out of  5
rating by Trace Puckett
"Incredibly helpful, knowledgeable, and made things easy for me!"
We responded:
"Thank you, Trace, for sharing your experience! It's wonderful to hear that you found the service helpful and knowledgeable. Making things easy for our customers is always a priority, and your feedback is greatly appreciated."
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Liane Conine

May 2, 2025

5  out of  5
rating by Liane Conine
"Reliable and personal service."
We responded:
"Thank you, Liane, for sharing your positive experience with us. It's wonderful to hear that you found our service reliable and personal. We appreciate your feedback and look forward to continuing to meet your boat insurance needs."
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bret vaughn

April 17, 2025

5  out of  5
rating by bret vaughn
"Amber and John helped my wife and I get our insurance policies taken care of very quick and made sure everything was how we needed it. They were both very polite."
We responded:
"Thank you, Bret, for sharing your experience. It's great to hear that Amber and John were able to assist you and your wife efficiently with your insurance needs. Your feedback is greatly appreciated, and we're glad to know everything was handled to your satisfaction!"
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Lisa Franks-Woodward

April 16, 2025

5  out of  5
rating by Lisa Franks-Woodward
"Daryn was awesome and professional in guiding me with my fire Claim. I called Daryn and really needed that compassion and understanding he displayed when my family home of 50 years suffered a total loss, due to a fire. He was quick and knowledgeable of the channels I needed to take to file my claim. Much appreciated him staying on the line and offering advice along the way!!!! Thank you Daryn Snow and the Matt Gorham Agency!!!!!"
We responded:
"Thank you, Lisa, for sharing your experience. It's awesome to hear how Daryn was able to provide the support and guidance you needed during such a challenging time. We're grateful for your kind words and are pleased that Daryn could assist you effectively with your claim. Your feedback is greatly appreciated, and we're here to help whenever you need us."
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Karen Berryhill

April 11, 2025

5  out of  5
rating by Karen Berryhill
"Best insurance agent and team in Battle Creek"
We responded:
"Thank you, Karen, for your positive feedback! We're committed to providing excellent service and are glad to know that our efforts are appreciated. If you ever have any questions or need further assistance, feel free to reach out. Your support means a lot to us!"
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James VanderMel

February 10, 2025

5  out of  5
rating by James VanderMel
"Amber, Kathy and the rest of the staff @ Matt Gorham’s State Farm Agency are a wonderful as well as knowledgeable team and always have been great to me.."
We responded:
"Thank you, James, for your kind words recognizing our team. We're happy to help provide you with knowledgeable and attentive service. Your feedback is truly appreciated, and we're glad to have you as a customer of Matt Gorham State Farm."
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Don Puckett

February 8, 2025

5  out of  5
rating by Don Puckett
"Thanks for everything Matt. We couldnt be more pleased spending money. You rock."
We responded:
"Thank you, Don! I appreciate your compliment and review. "
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Anthony Steffens

February 5, 2025

5  out of  5
rating by Anthony Steffens
"Amber helped me feel comfortable when adjusting my plan, and helped me to understand the benefits of the changes. She was very friendly and explained everything in detail. She was also very patient with the amount of questions I had and I would recommend her to all my friends and family."
We responded:
"Thank you, Anthony, for sharing your experience with Amber. I'm grateful to hear that she helped you feel comfortable and informed while adjusting your policy. Your recommendation means a lot to us, and we appreciate your trust in our services."
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Damon Evans

January 29, 2025

5  out of  5
rating by Damon Evans
"I had the most amazing experience this morning. I had a problem with something and I went into Matt Gorham office and as soon as I walked to the door I was greeted with a smile and outstanding customer service. Everyone there makes you feel the same. Also thanks to Kathy and Amber for being so nice and helpful"
We responded:
"Thank you, Damon, for sharing your experience with Amber and Kathy. They'll be grateful to know they made a positive impact on your visit. We appreciate your feedback and are glad to have been able to assist you.

-Matt Gorham State Farm"
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Josh Haas

January 28, 2025

5  out of  5
rating by Josh Haas
"Excellent service from this agent and staff. I prefer to deal with one person and Amber is outstanding. Very communicative, responsive and great to work with. This is the first agent to reach out personally as opposed to just his staff which is great."
We responded:
"Thank you, Josh, for sharing your positive experience with Amber. I'm happy to hear she has provided you with excellent service. Your feedback is greatly appreciated.

-Matt Gorham State Farm"
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Zac C

January 15, 2025

5  out of  5
rating by Zac C
"Fast, responsive, and caring. Nobody wants to have to use insurance but when you do it's nice to know you have the best out there. Gorham State Farm is A+++"
We responded:
"Thanks for the awesome review, Zac! We strive to be there for our customers, and your feedback means a lot to us!"
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robert hollis

January 15, 2025

5  out of  5
rating by robert hollis
"I had a tough time with a part of State farm insurance company on getting a payment to me and the bank and it really was putting me in dire straits so I end up contacting my agent's office, talk to one of the representatives there she took the matter her hands and within a day she helped get my situation resolved something that took weeks because the representative or agent never responded to me or to the bank, Matt Gorham State farm stepped in went to bat and got my situation resolved in one day, thank you Matt Gorham State farm for14 years of loyal service I hope to have a many more 😄👍. R.Holllis."
We responded:
"Thank you, Robert, for sharing your experience! I'm glad we could step in and resolve the issue quickly. We appreciate your loyalty over the past 14 years and look forward to many more!"